Response Systems Integration (RSI)
RSI manages and supports various aspects of training and system development used by the State Operation Center, Headquarter Response within Cal OES, and State Agency Partners for emergency management and response.
RSI collaborates closely with the various Response Divisions, the Information Technology Branch, and the California State Training Institute. RSI also provides Information technology solutions across the Response Directorate, documents any existing information technology solutions and services, establishes and maintains system inventory documentation, identifies dependencies or interdependencies for integration capabilities, and mitigates any potential duplications of efforts in information technology solutions across the organization.
Current Response Systems include Next-Generation Situation Awareness Collaboration Tool (NG SCOUT), Cal OES Emergency Management System (Cal EOC), Salesforce Engage Resource Request System (RRS) and Mission Taskings, training development and delivery, exercise planning, coordination and facilitation, documentation support.
For any questions regarding programs or trainings, please email RSI.Support@CalOES.ca.gov.
RSI Mission Statement
RSI aims to maximize situation awareness and support capabilities through integration of systems designed to enhance emergency response.
Next-Generation Situation Awareness Collaboration Tool (NG SCOUT)
NG SCOUT is a web-based application which can be used by emergency responders to map and track ongoing incidents in real time. NG SCOUT can also be used to created map-based plans for any area of a wildland or metro jurisdiction. For more information and NG SCOUT training registration, follow this link.
Cal OES Emergency Management System (Cal EOC)
Cal EOC is a comprehensive emergency management and daily operations software designed to help agencies and organizations maintain a common operating picture during an incident. Cal EOC boards are set to be phased out or integrated into Engage by January 2025.
Engage Resource Request System (RRS)
The RRS is part of the Salesforce Engage platform, providing a connection from our Operational Areas through Regional and State Headquarters Support for creating missions, and adding State agency support to fulfill mission tasking requirements. The new RRS documentation system increases transparency, communication, and reporting with our stakeholders. The new system also provides clarity to mission resource details and facilitate cost recovery. The RRS is Internet-based and is offered at no cost.