CA 9-1-1 Emergency Communications Branch
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CA 911 Operations Manual
Links to Operations Manual Documents
CA 9-1-1 Notices
Approved Annual Training Allotment (ATA) Courses and Events
CA 9-1-1 Forms
Links to 9-1-1 Branch Forms and Documents
CA 911 Services & Contracts
9-1-1 Branch Vendors and Contracts
CA Broadband Contracts and Services
FirstNet Broadband Services and Contracts
Tactical Communications
TACCOM Overview
CA 9-1-1 Technology
Next Generation 9-1-1 Technology Overview
California Interoperable Communications
CALSIEC Meetings and Information
CA 9-1-1 Archive
Archived Information on Prior Vendor Contracts
CA 9-1-1 Information
9-1-1 Advisory Board and LRPC Meeting Information
Outage Reporting
Outage Reporting Contact and Information
The State of California (CA), in concert with all public safety agencies in the State, is dedicated to providing its citizens and its visitors with the best access to emergency services possible. The goal of the Public Safety Communications 9-1-1 Emergency Communications Branch is to enable Public Safety Answering Points (PSAPs) to provide the fastest, most reliable, and cost-effective access to emergency services for any 9-1-1 caller in California from any communications device.
CA 9-1-1 Branch Directories
NG911 Deployment PSAP Dashboard
CA 9-1-1 Strategic Plan
AB911 Manny Alert Act Feasibility Study
How To Test Your Telephone With 9-1-1:
NG 9-1-1 Town Hall Meeting:
CALNENA 2022 Presentations
Next Generation 9-1-1 Presentations
- NextGen 9-1-1 — State Update
- NextGen 9-1-1 — Annual 2020 Text to 9-1-1
- NextGen 9-1-1 — Cloud Based CPE
- NextGen 9-1-1 — Policy Based Routing in an NG911 Environment
- NextGen 9-1-1 — State 9-1-1 Reimbursement Guidelines
- NextGen 9-1-1 — 9-1-1 Outage Reporting & Emergency Support Function 2
Upcoming CA 9-1-1 Branch Activities
- Proposed CA 9-1-1 Advisory Board Meetings:
- Proposed Long Range Planning Committee Meetings:
- Proposed CA Statewide Interoperability Executive Committee (CalSIEC) Meetings :
Contact Information
CA 9-1-1 EMERGENCY COMMUNICATIONS BRANCH
601 Sequoia Pacific Blvd, MS 911
Sacramento, CA 95811-02311
Main: (916) 894-5007
Email: CA911Branch@pfwt.caloes.ca.gov